Privacy Policy

Effective Date: July 2025
Website: https://brokerhub.successandbroker.com.au

At Broker Academy (a part of Virtual Intern), your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information when you visit or interact with our website and services.

Who We Are

Our website address is: https://brokerhub.successandbroker.com.au
This site is operated by Virtual Intern Pty Ltd.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string (hash) from your email address may be sent to the Gravatar service to check if you're using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture becomes visible to the public alongside your comment.

Media

If you upload images to the site, please avoid including embedded location data (EXIF GPS). Other visitors may be able to download and extract this data from images on the site.

Cookies

We use cookies to enhance your experience. If you leave a comment, you may opt to save your name, email address, and website in cookies for your convenience. These cookies last for one year.

If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set up several cookies to save your login information and display preferences:

  • Login cookies last for two days

  • Display preference cookies last for one year

  • If "Remember Me" is selected, login will persist for two weeks

  • Logout will remove login cookies

Editing or publishing content may also store an additional cookie in your browser (with no personal data). This cookie expires after one day.

Embedded Content from Other Websites

Pages on this site may include embedded content (e.g., videos, articles). Embedded content behaves the same way as if you visited the other site directly. These third-party sites may collect data, use cookies, embed additional tracking, and monitor your interaction with the embedded content.

LearnDash LMS & Course Data

We use LearnDash LMS to manage and deliver educational content on this platform.

When you register for a course or create an account, we collect and store:

  • Name and email address

  • Course enrolments and progress

  • Quiz responses and results

  • Certificates earned

  • Assignment submissions (if applicable)

This information is used solely to manage your learning experience, track your progress, and issue course completions. Only site administrators and instructors have access to this information. It is not shared with third parties unless required for site functionality (e.g., hosting, analytics, or legal compliance).

Who We Share Your Data With

If you request a password reset, your IP address may be included in the reset email. Otherwise, we do not share your data with external parties except as necessary to maintain the website or comply with legal obligations.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely.

For registered users, we store the personal information you provide in your user profile. You can view, edit, or delete your information at any time (username cannot be changed). Site administrators can also view and modify this data.

Your Rights Over Your Data

If you have an account on this site or have left comments, you can request:

  • An export of the personal data we hold about you

  • Deletion of your personal data (excluding any we are required to retain for legal, administrative, or security purposes)

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Some data may also be stored via trusted third-party services used to operate this website (e.g., hosting or learning management systems).

Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: hello@virtualintern.com.au